In today’s world of heightened expectations, what does an organisation and end users expect of IT application team?
Zulfikar Deen says end users expect application to work 100%, nothing less, and has a contrarian opinion on DevOps. He also says that management expects to showcase business benefits and hence it is necessary to bake-in metrics of adoption, usage & usability into the application… and much more in the SmartBites video
Expectations of end users & management from IT team.
(1) Be disciplined, but stay creative (2) Ask questions, find answers (3) Observe well, see things that are hidden and many more.
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